Category Archives: Pioneers

Info specific to the Pioneers

Good news – the Pioneers have started to order their upgrades

Great News!  The ISPs now recognise our cabinets.   From today our 21 Pioneer residents have started to apply for upgrades from their ISPs.  Installation and testing will happen over the next week and then swiftly afterwards we can liaise … Continue reading

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Update 22nd April: Phase One complete – VDSL service is live

Good news.  Today we passed a major milestone on our journey to the land of Superfast.    Openreach connected 14 of our residents to a fibre based service – that was successful and those 14 people are now enjoying truly … Continue reading

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Pioneers! – are you ready?

It is nearly time for our Pioneers to saddle up and get ready to travel to the promised land of Superfast.   It will be a difficult journey with perils along the way.  Those that have not prepared may fall by … Continue reading

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Preparation for the Upgrade

As you will know we have planned for residents to upgrade their fibre services in phases. Once Openreach have completed all their cabinet installations and connections we will give the green light for the selected Pioneer residents to test the network … Continue reading

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Side notes: what is a soft launch?

So what is likely to happen when the Project is ready to go live and a big switch is thrown?   We have planned for a “soft launch” – a phased upgrade of residents to their new fibre broadband service. This was always our intention as … Continue reading

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Checking your home network is reliable

Negotiating to have your line repaired or attended to is an art – Openreach will do the work but you’ll have to initiate that work via your ISP.  Being prepared with all the answers is vital as it removes as … Continue reading

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How to check your line speed

When dealing with Openreach, your internet provider (ISP) or getting information to mount a campaign, information is key.   Having accurate measure of your line and service will give you more power to fight against a complacent Openreach – especially … Continue reading

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