Here are maps of the communities, overlayed with the current ADSL speeds in Mbps. (These are the last recorded speeds from the survey replies. ) These maps should be used to compare your own speed with your immediate neighbours as there should be consistency of speeds. The highest shows what speed the lines in your area could reasonably be expected to deliver. If yours appears significantly lower then it may indicate that you need to look at your home network, or line to improve things. A low ADSL speed now could mean a proportionately lower fibre speed when we upgrade – although the long line issues of being so far from the old cabinets will be bypassed by the new fibre installation. There are many variables that can contribute to a disparity in ADSL speed, but if you attend to the list below and still encounter issues then do contact me and I’ll try to help.
A low speed can be caused by the following:
- Old master socket – needs upgrading (see Adrian)
- Extensions connected whilst doing a speedtest (see 6)
- Sky TV box connected via extension (disconnect it permanently)
- Alarm on same line (consult Adrian)
- The test was conducted over wifi (connect PC via ethernet cable for test)
- The test was not conducted at the Engineers socket behind the master socket faceplate.
- Your wiring needs updating, or extensions still connected. (see 1)
- Your router is incorrectly set up or needs replacing with modern one.
- Router too far from master socket.
- Your Openreach line is noisy, has a fault or is much longer then neighbours (see me)
- You are much further from the BT pole or manhole than your neighbour.
- You have wifi interference. (see 5)